{"id":51825,"date":"2020-10-29T07:00:42","date_gmt":"2020-10-29T06:00:42","guid":{"rendered":"http:\/\/smeupnew.it\/magazine\/blog\/human-sensor\/"},"modified":"2021-03-30T12:00:20","modified_gmt":"2021-03-30T10:00:20","slug":"human-sensor-leadership-ascolto","status":"publish","type":"post","link":"https:\/\/www.smeup.com\/magazine\/blog\/human-sensor-leadership-ascolto\/","title":{"rendered":"Human Sensor: l\u2019arte dell\u2019ascolto per essere un buon leader"},"content":{"rendered":"

Sentire non \u00e8 come ascoltare, questa frase ti \u00e8 stata detta tantissime volte, fin da quando eri piccolo, come l\u2019importanza del pensare e ascoltare prima di parlare.
\n<\/span>Il concetto \u00e8 molto semplice e, in ambito aziendale, si chiama <\/span>Human Sensor<\/strong>, cio\u00e8 l\u2019aiuto di un responsabile interno all\u2019organizzazione che ha il compito di raccogliere feedback qualitativi senza commentare o interrompere l\u2019altra persona.<\/span><\/p>\n

L\u2019arte dell\u2019ascolto<\/em><\/h2>\n

In ambito aziendale molto spesso non si da la giusta attenzione alle opinioni altrui. Il ritmo frenetico che caratterizza la nostra routine e la mancanza di tempo \u00e8 spesso la prima causa del non ascolto.<\/span><\/p>\n

Oltre a questo motivo ne esistono altri sempre pi\u00f9 frequenti nelle realt\u00e0 aziendali: la mancanza di un\u2019opinione chiara dell\u2019interlocutore (causa perdite di tempo), la forte <\/span>concentrazione<\/strong> sugli obiettivi personali da raggiungere o molto pi\u00f9 semplicemente la presenza di una persona all\u2019interno dell\u2019ufficio non \u00e8 esattamente di nostro gradimento.<\/span><\/p>\n

L\u2019attivit\u00e0 di ascolto deve essere <\/span>attiva<\/strong>, quindi non basta sentire i discorsi di una persona, \u00e8 necessario interagire e aggiungere informazioni a quello che ascoltiamo, in modo da arricchire noi stessi e l\u2019altro; da non trascurare poi il <\/span>linguaggio del corpo<\/strong> che ricopre un ruolo fondamentale all\u2019interno di una conversazione.<\/span><\/p>\n

In generale esistono alcune <\/span>regole<\/strong> dell\u2019ascolto da tenere sempre in considerazione:<\/span><\/p>\n

    \n
  • Non avere fretta di concludere il discorso<\/span><\/li>\n
  • Per capire quello che l\u2019altro ti sta dicendo devi chiedergli di aiutarti a vedere la situazione dalla sua prospettiva<\/span><\/li>\n
  • Fai molta attenzione alle emozioni dell\u2019altro; come per il linguaggio del corpo le emozioni ti aiuteranno a capire meglio la situazione<\/span><\/li>\n
  • Accogli i dissensi e sfruttali come occasione per migliorare la tua gestione dei conflitti<\/span><\/li>\n<\/ul>\n

    Human sensor: un buon leader sa ascoltare<\/em><\/h2>\n

    Tornando all\u2019Humor Sensor citato in precedenza, un buon leader deve avere tutte le caratteristiche necessarie per saper ascoltare attivamente una persona all\u2019interno della propria organizzazione,<\/span> senza pregiudizi<\/strong> e <\/span>con curiosit\u00e0<\/strong>.<\/span><\/p>\n

    La curiosit\u00e0 infatti, permette di interessarti veramente al discorso intavolato con l\u2019interlocutore e, perch\u00e9 no, scoprire che in realt\u00e0 la tua convinzione non era cos\u00ec perfetta e indistruttibile come pensavi; inoltre, se non ascolti o non ammetti di avere torto, non puoi crescere, di conseguenza se non cresci, la tua attivit\u00e0 non crescer\u00e0.<\/span><\/p>\n

    Oltre all\u2019ascolto ci sono due caratteristiche che un buon leader deve avere, il <\/span>silenzio<\/strong> e la <\/span>sincerit\u00e0<\/strong>; queste tre caratteristiche combinate ti permetteranno di attendere la fine del discorso e rispondere nel modo corretto dimostrando non solo di aver ascoltato l\u2019altra persona ma anche di non mentire.<\/span><\/p>\n

    In realt\u00e0, l\u2019origine del non ascolto non \u00e8 da collegare automaticamente ad una mancanza di rispetto, la causa \u00e8 semplicemente una <\/span>scarsa<\/strong> abitudine all\u2019ascolto che, come tutte le qualit\u00e0 personali, va allenata nel tempo.<\/span><\/p>\n

    Questo allenamento ti aiuter\u00e0, qualsiasi sia la tua posizione in azienda e non solo in ambito lavorativo; ricorda sempre che cercare il conflitto per prevalere sull\u2019altro porter\u00e0 solo frustrazione e difficolt\u00e0 di comprensione. La vera soluzione \u00e8 la <\/span>condivisione<\/strong> di idee.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

    Sentire non \u00e8 come ascoltare. Questo concetto in ambito aziendale si chiama Human Sensor: la caratteristica di un leader che ascolta tutti e non interrompe nessuno.<\/p>\n","protected":false},"author":1,"featured_media":51941,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7186],"tags":[7024,7132,7067,7026],"class_list":["post-51825","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-smart-working","tag-ascolto","tag-human-sensor","tag-interlocutore","tag-leader"],"acf":[],"yoast_head":"\nHuman Sensor: l\u2019arte dell\u2019ascolto per essere un buon leader<\/title>\n<meta name=\"description\" content=\"Sentire non \u00e8 come ascoltare. 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